Posted January 23, 2018 by admin in articles

How AI Chatbots are Revolutionizing Healthcare Industry


Exclusive Article by Ray Parker 

How AI Chatbots are Revolutionizing Healthcare Industry

AI Chatbot is the new disrupter in the healthcare industry and revolutionizing the way patients are treated, doctors are interacting and the staff is collaborating. Chatbots act like a virtual assistant, as you may have seen on major e-commerce platforms. For example, Amazon’s Mona acts like a personal shopper for Amazon customers.

Chatbots can also facilitate healthcare providers with tasks like assisting the patients, taking the information, booking appointments and answering medical questions. It can also help doctors to write prescriptions and look for a supply of medicines in the store.

In short, chatbots can reduce the human workload and effort, especially in hospitals where they have to work more than their specified work hours. To give a brief overview, let’s have a look at how healthcare industry and hospitals can harness the power of AI chatbots.

Schedule Meetings with Doctor and Patient

When it comes to patient’s diagnosis, the most critical part is to understand whether the symptoms are life-threatening or can be dealt with ease. Due to the flow of patients every now and then in the hospital, it is difficult to arrange an appointment with the doctor. But not anymore because AI chatbots can help find patients the right doctor in the first instance and arrange a meeting. Whether it be a specialized treatment or normal one, chatbots can save the time of patients without risking their lives.

Emergency and First Aid

When it comes to immediate attention in case of emergency, you may not have enough time to search for the nearest doctor or care center. For example, in case of a snakebite, you might need immediate care and first aid. Without wasting your time, you may simply ask a chatbot to help you guide on first aid and immediate measures. Imagine if the person is suffering from heart attack and it would take time for an ambulance to come. Here is when you need chatbot to help you out with immediate measures.

Consultation Made Easy

Numerous times, it is not possible for the patient to be present at the hospital or healthcare center due to critical condition. However, consultation with the specialist can be made easy with the help of chatbot. Asking a few questions about the condition and devising the best treatment can not only save the time of the doctor but also prevent the patient from fatigue.

Act as Reminder to Take Medicine

Patients often forget to take medicines on time, especially those who have to take multiple doses in a day. For this purpose, chatbots can be very helpful in reminding the patients about taking the pills in time for fast recovery. For patients who are in serious condition and can risk their life for not taking the medicine in time, chatbots can help to save them.

Buying Medicines from the Comfort of Home

Buying medicine at home is not as difficult as it used to be in the past. Chatbots are becoming smarter and intelligent with the passage of time. Patients can simply interact with a chatbot to get the medicine prescribed by doctors. Without any hassle, chatbot will place the order and get it delivered to their address without letting them leave their home.

Regular Care through Chatbots    

In this era when everyone is busy, it could be difficult to take care of your health such as regular workout, adopting a healthy lifestyle and eating fresh food. For this purpose, chatbots can offer you personalized suggestions based on your preferences. For example, if you are on the way to lose weight, chatbot can help you in suggesting exercises and food to reduce some weight.


Adoption of technology in healthcare will bring revolutionary changes. From first aid to doctor’s appointment and from ordering medicines to taking care of your health, chatbots are here to save time, money and of course life.

Author Bio:

Ray Parker is an entrepreneur and internet marketer with over 15 years of experience in Search Engine Optimization, Creative Writing and Digital Marketing with Software Company. He has worked with several clients from all over the globe to offer his services in various domains with a proven track record of success.

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